Refund policy

Refund Policy

All sales are final. Due to the handmade nature of our products, we do not accept returns or exchanges based on personal preference or change of mind.

Damaged or Defective Items If your order arrives damaged or defective, we've got you! Please reach out to us within 48 hours of delivery at lexandlinenco@gmail.com with:

  • Your order number
  • A photo of the damage or defect

We will work with you to make it right, whether that's a replacement or a refund.

All Other Inquiries For any other questions or concerns about your order, please don't hesitate to contact our customer service team at lexandlinenco@gmail.com. We're a small business and we truly care about your experience with Lex & Linen!